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Contact Us:

(877) 655 6257

19655 Descartes

Foothill Ranch, CA 92610

USA


Hours:
9am - 5pm PST

Delivery Options

USA
3-7 Business Days 
2 Business Days
Overnight (no weekend delivery) 

DUE TO THE HIGH VOLUME OF HOLIDAY SHIPPING, THE UNITED STATES POSTAL OFFICE WILL BE EXPERIENCING DELAYS IN TRANSIT. 

WE HIGHLY RECOMMEND SHIPPING YOUR ORDER THROUGH DHL, UPS, OR FED EX IN ORDER TO AVOID LOST OR DELAYED PACKAGES.

When will my order ship?

Depending on when you place your order, it may take up to 1-2 business days before your order gets shipped. Our warehouse does not ship on the weekends and on U.S. Holidays.

Expedited orders need to be placed before 2:00 pm PDT/PST in order to ship the same day. Orders received after 2:00 pm PST are typically shipped on the following day we received your order, subject to the Shipping Delays section below.

Tracking number(s) will be provided in your shipment confirmation email if a tracking option was selected. Once your item is shipped you can track your order online.

Where will the shipment originate from?

Shipments originate from our company headquarters, located in Foothill Ranch, California U.S.A.

Orders placed at olloclip.com are never packed by 3rd, 4th, or 5th party logistics companies (3PL, 4PL, 5PL).

All product and orders are personally packed, shipped and received daily by olloclip employees Monday-Friday from 8:00 am - 3:00 pm. (PST/PDT)

 

The estimated delivery time is longer than the delivery service I selected

Delivery time frames are based on business days. For example, a 2 Day package shipped on Friday will arrive on Tuesday. Our warehouse is closed on the weekends and on U.S. Holidays.

 

Shipping Delays

For your security, some orders will be processed through our Loss Prevention Department, which may cause a delay. If you do not receive a Shipment Confirmation email within 72 hours after placing your order, please contact our Customer Support team toll free at 
+1 (877) 655-6257. 

olloclip is not responsible for DHL, USPS, UPS, or Fed Ex Domestic or International shipping delays. 

DUE TO THE HIGH VOLUME OF SEASONAL SHIPPING, THE UNITED STATES POST OFFICE IS EXPERIENCING EXTREME DELAYS.

WE HIGHLY RECOMMEND USING DHL, FED-EX, OR UPS IN ORDER TO AVOID LOST OR DELAYED PACKAGES.

 

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